Welcome Alex Parker

Last week we introduced Andy, the newest member of our support staff, and today we’re pleased to announce that our development team is growing as well, with the addition of Alex Parker.

Alex has been creating and developing websites since the mid-90s: his first website was a Zelda fan-site he finished when he was just 14 years old. Since he was a kid, Alex has been teaching himself all the code he could get his hands on, and he even did some freelance web development for fellow students throughout college. After finishing school with a Business and Marketing degree, he spent some time at Agency Fusion and GrooveHQ before joining the crew here at Big Cartel. When Alex isn’t at his computer working hard to keep Big Cartel in tip-top shape, he’s spending time with his wife and seven month old daughter at home in Riverton, UT.

We’ve thrown Alex straight into the deep end of the pool, but he’s swimming just fine. Help us welcome Alex to the team, and to our cozy Salt Lake City headquarters!

New theme: Picklejuice


We are excited to announce Picklejuice, the latest in a collection of expertly-built themes commissioned through our favorite design studios. This new addition was designed by our friends at Ghostly Ferns and presents a well-rounded option for any shop but pays special attention to brands, makers, and vintage shops with a softer, sophisticated aesthetic. Check out the details below, then log in to your admin to take it for a spin.


Preview Picklejuice in action: testdrivepicklejuice.bigcartel.com

A few of our favorite things about Picklejuice:

  • The responsive design works well on any screen size, so images will look great on mobile or desktop.
  • The shopping cart will overlay, so customers can edit the cart without leaving the current page.
  • Social media links are easy to integrate, just add your username for Instagram, Facebook, Twitter, and Pinterest.
  • The homepage slideshow showcases product images, while each product page is also slideshow-ready.
  • Great design details, like the product name that appears when your mouse hovers over each item.

Picklejuice is just the latest theme available in your admin, and we’re working hard to expand the theme options even more. If you’re a theme developer and interested in working with us, join our theme developer’s newsletter.

On tour: Un Chien



One of our beloved coworkers, Rachel, is touring with her band Un Chien. (Don’t worry, the rest of the Support Fort is working hard to answer questions while Rachel’s on the road.) We’re excited to hear more from this talented group, and encourage friends of Big Cartel to support Rachel just like she supports all of us year-round.

Tour details on Un Chien’s site.

  • July 23: Marfa, TX
  • July 24: El Paso, TX
  • July 25: Red River, NM
  • July 27: Los Angeles, CA
  • July 28: San Francisco, CA
  • July 29: Las Vegas, NV
  • July 30: Tempe, AZ
  • July 31: Red River, NM
  • Aug. 1: Lubbock, TX
  • Aug. 2: Oklahoma City, OK
  • Aug. 3: Fort Worth, TX

Can’t make it to a show? That’s okay, you can follow along on Twitter, or pick up the debut album in their shop.

Welcome Andy Newman


Our team keeps getting better and better as we continue to grow our wonderful support staff and we can’t believe we were lucky enough to snag newcomer Andy Newman for our (and your) very own.

Andy’s background is in film, but he’s more than just a film enthusiast, he’s a passionate filmmaker and talented videographer who spent the past three years freelancing before joining our team. Prior to freelancing, he worked in customer support at his local Apple store, so Andy knows his way around a Genius Bar. Let’s just say, the man has some serious knowledge and skills that he’s more than happy to share. Based out of Columbus, OH, you can find Andy hanging with Ali and Jack, his wife and 9 month old son, obsessing over the most recent hockey match, and working on what he hopes to be his first feature film, The Lost Detective.

Let’s all give Andy a friendly welcome to the team - we’re so happy to have him!

The Road to SxSW

During 2014’s SXSW Festival, 19 bands from 4 indie labels gathered in Austin, Texas for a 2-stage, 8-hour showcase called Liberation. Big Cartel sent filmmaker Tyler Coray to document it all.

Watch Road to SXSW: Part 1 now!

The week surrounding the showcase was often chaotic, occasionally serene, but most of all unforgettable. We’ll be sharing the whole experience on Big Cartel’s Community page, starting with the band Dim Peaks as they played a small show in Marfa, then drove to Austin with a guy and his camera in the backseat.

Nova in action

It’s been great to hear your excitement around Nova, our newest theme. We’ve seen artists all over the world dressing their shop in Nova and building shops that showcase their products perfectly. We’ve gathered a few examples of shops using Nova and even break down how they did it. We’re paying special attention to how stores utilize the homepage and product slideshows, and how they’re blending quality photography with a minimal theme. Check ‘em out for some ideas for your own shop!

“Timely Announcements” on Print for Love of Wood

The Print for Love of Wood letterpress shop updated their homepage slideshow to feature: a Father’s Day product highlight (just in time for the holiday), important shipping information, and behind-the-scenes photos. A great way to get us excited about the shop and their process before we ever see their products.

  • Background Color: #FFFFFF
  • Primary color: #222222
  • Highlight: #1F1F1F
  • Accent : #888888
  • Header font: Inconsolata
  • Text font: Inconsolata

“Product Grid” on Knot by Tiffa

With a lookbook right on the homepage contrasting beautiful photos of the products on white, Knot by Tiffa creates a simple, memorable shopping experience. Looking dapper, guys!

  • Background Color: #FFFFFF
  • Primary color: #1F1F1F
  • Highlight: #888888
  • Accent : #ECECEC
  • Header font: Inconsolata
  • Text font: Georgia

“Tell the Story” on Kate Koeppel Design

At Kate Koeppel’s Record Shop, they explain a different aspect of the product on each image in their homepage slideshow: how it’s packaged, the reason you need it, and where it’s made.

  • Background Color: #FFFFFF
  • Primary color: #383838
  • Highlight: #888888
  • Accent : #E36C54
  • Header font: Overlock
  • Text font: Montserrat

The strength of the Nova theme is its ability to almost disappear. Use it to showcase your brand through photography, and let the products speak for themselves. Ready to try? Check it out in your admin.

Add and edit products from your phone

Update, organize, and quickly add products from any mobile device! We’ve steadily been updating the mobile-ready version of the admin and we’re really excited to add the ability to manage products on the go.

Log in now at my.bigcartel.com

For a while now you’ve been able to view your dashboard, review orders, and tweak shop settings through the mobile admin. This latest update brings us one step closer to our goal of a completely integrated mobile experience when managing your store.

What’s so special about this update?

  • Arrange products with a swipe: Reorder products in your store with a single swipe. Perfect for a quick way to help a popular product get some extra attention.
  • Inventory control: When you’re out selling items at an event, easily update the in-stock quantity or mark an item as sold out.
  • It’s ready now: There’s nothing to update or install, just log in to my.bigcartel.com from any mobile device.

iPhone user pro-tip: To create a handy shortcut on your home screen, tap the “share” icon at the bottom of the browser, select “add to home screen”, then tap “Add”.

Living Room Show: Laura Gibson

It’s time for another Living Room Show at BCHQ, so we’re hosting Laura Gibson in what promises to be a beautiful, warm evening.

It’s been a few months since our last show with Alec from Clap Your Hands Say Yeah, so we’re looking forward to opening up the doors, letting in the summer air, and enjoying Laura’s music. Locals, grab your ticket(s) quick, there aren’t many seats and this show is coming up soon!

Where: Big Cartel HQ
When: Sunday, June 29th, 8pm
RSVP/Tickets: Facebook Event »

Introducing Nova, a stylish new theme


Announcing Nova, another sleek theme from our good friends at Singlenaut. Nova sets the stage by displaying your beautiful photos front and center, all while keeping the rest of the design concise and out of the way. Nova is available right now in your admin! Log in and see how it looks on your shop.

Preview Nova in action: testdrivenova.bigcartel.com

A few of our favorite things about Nova:

  • Separate slideshows for your homepage and product pages.
  • Responsive layout for optimum viewing on any screen.
  • Customizable welcome message on your home page. Use it to advertise promotions, tell your company’s story, or simply say hi to your customers.
  • Kick things off with a promotion slideshow on the homepage, or jump right in with a view of your products.
  • Choose either a stacked product layout with large images, or switch to a simple grid view of of product thumbnails.
  • Easily integrate your social communities with share buttons and links to Twitter, Facebook, and Tumblr.


If you recognize the effortless cool in this theme, it’s probably because the Singlenaut team also designed the much-loved Luna theme. We’re working hard to expand the theme options available in your admin, If you’re a theme developer and interested in working with us, join our theme developer’s newsletter.

Product info now in exported orders

Good news! We’ve improved our order exporting feature to now include product information in each order. Because the number of products in each order can vary, it’s a little tricky to include this much detail in one column of a CSV file.

Our solution was to create a special format for our new Items column that contains all of the product names, quantities, and totals. This should make it a cinch to use this feature for order fulfillment. Learn more in our help area »