Big Cartel Blog

Matt Taylor’s print shop is officially open for business: matttaylordraws.bigcartel.com

Announcing Image Slideshows

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We’re very pleased to announce custom image slideshows: a simple feature that lets you upload a gallery of beautiful images to give your products the stage they deserve.

Ready to try it out? You’re in luck, we’ve already updated the Luna theme with a spiffy homepage slideshow available now in your admin. We’re really excited to see how you use this new feature, and for those of you with a little CSS know-how, you can completely customize these slideshows, or even create a custom page to showcase a new collection.

See the new slideshow in action: testdriveluna.bigcartel.com

Our Luna theme currently showcases this great feature exclusively, but we’ll start using it in more and more themes down the road. Theme designers will soon have the ability to add image sets directly into their theme settings, giving shop owners (you!) the ability to upload a full gallery of your own custom images. Perfect for things like: a slideshow promoting new products on the home page, a custom lookbook page for a new apparel line, or just a simple gallery of images —the possibilities are endless.

Things you need to know:

  • Stores currently using Luna will need to revert back to the default version of the theme to access the new slideshow feature. You’ll lose any customization changes so make sure you note those before you revert.
  • Using the free Gold plan? No sweat. The free plan allows for up to 5 images, while all paid plans support even more!

Recap: The Makers Summit

Last weekend we had the amazing opportunity to attend the Maker’s Summit in Greenville, SC and boy, did we have a good time. The fine folks at Indie Craft Parade sure know how to throw a party. The day-long workshop was packed from sunup to sundown—from the get-go we were surrounded by an inspiring community of makers and doers. We had the chance to hold down Resource Row along with some of the best toolmakers in the biz: MailChimp, Virb, Square and more.

The super supportive community in Greenville came ready to learn. We presented the Big Cartel story at a panel on “The Virtual Marketplace” with Michelle from Square Market and Jarod from Scoutmob. Our message was simple: We Believe in the Artist. We believe that given the right tools, creative minds will make unique goods that thrive in a world of mass-produced junk.

A majority of the attendees were shop owners just starting out (our sweet spot) and put us through the ringer trying to find the best solution for their young brands. We always come away from these things recommitted to making our product better, and reminded of just how dedicated the army of sellers is that calls Big Cartel home.

New Field Guide: Customer Care

Big Cartel’s shiny new field guide walks you through the best practices of world-class customer care. From tips on open and honest communication, to setting up simple, time-saving policies for your store, this guide has it all.

Having issues with shipping? Be open about it. Frustrated customer leave a negative comment on an Instagram post? Address it clearly and sincerely.

Take a little time to read through the guide and apply some of the practices in your own shop. Your fans will thank you for it and probably even spread the word about the gold-star service they received.

Read the new field guide now »

Follow along on Instagram »

Welcome Sarah Anderson

As you’ve probably noticed, our team has grown more than ever before over the past few months and we’re continuing that trend as we welcome Sarah Anderson, our new Community Coordinator!

A Utah native, Sarah just returned to her motherland after a two year love affair with New York where she worked for Tattly. Before her time in the Big Apple, she studied English, worked at the local letterpress studio, The Mandate Press, and started City of Industry. Creative, enthusiastic and full of sass (don’t worry, it’s the good kind), Sarah is a jack of all trades and isn’t afraid to jump right into things and get her hands dirty, which is exactly what she’s been doing her first week here at BCHQ.

We’re pleased as punch to have her join our staff, so let’s all give her a a proper welcome, shall we?

Living Room Show: CYHSY

We’re pleased to announce that we’ll be hosting Clap Your Hands Say Yeah for an intimate Living Room Show this month at BCHQ. It’s been a minute since our last show with the charming David Bazan, so we’re really excited to open the doors back up for a warm, spring night of CYHSY tunes. Locals, grab your ticket(s) quick, this sucker is selling out fast!

Where: Big Cartel HQ
When: Tuesday, March 25th, 8pm
RSVP/Tickets: Facebook Event »

LIBERATION 2014 - SXSW Showcase

One of these days we’ll make it down to SXSW in person, in the meantime, we’re staying busy supporting an epic music showcase with a few of our favorite independent labels. Gold Robot, Father/Daughter, Small Plates and Inflated Records are throwing an unmissable party in Austin on the evening of Thursday, March 13. Aptly named, LIBERATION will showcase a rad lineup including Dim Peaks, Ava Luna, The Cabana Kids and 16 other artists ready to move those lazy bones.

Where: The Liberty (1618 1/2 E 6th St)
When: Thursday, March 13th 7PM - 2AM!
RSVP: fatherdaughterrecords.com

Draught Dry Goods

You know that insatiable urge you have to create stuff and share it in your shop? Yeah, so does Caesy Oney, the man behind Draught Dry Goods. The cool kids/shop owners at Need Supply Co. interviewed Caesy and simultaneously inspired us to wake up a little bit earlier each day. Read the full interview here »

Oh, and for those of you still haunted by the lingering cold weather, we all think you’d look pretty sharp in this jacket.

Check out Caesy’s full line of products at: draughtshop.com

Erik Marinovich’s Do Not Open project

Designer and letterer extroardinaire, Erik Marinovich, recently started a personal lettering project, Do Not Open, where anyone can submit to receive a custom, hand-lettered envelope sent to their address. Each custom creation is $175 and includes shipping, even to international addresses. Act quick though! He’s limited this project to 250 envelopes. And speaking of projects, if this doesn’t quench your Erik thirst, take a minute to browse the Friends of Type Shop.

Read more on the Do Not Open project at The Fox is Black »